Checkin is an app designed to help you handle visitors to your building by alerting tenants of your building directly when they have a visitor or delivery. In order to help organise your buildings (or locations) you can create a number of tenant companies to group your tenants. For example, if you had a shared workspace consisting of three offices, you would create three tenant companies and add the employees for each office to the appropriate tenant company. This allows a visitor to distinguish between John Smith working for Company A from John Smith working for Company B.
In order to create a location, you need to click the "New Location" button on your dashboard. You will then need to select a plan based on the needs of your location. You can change the location plan at any time by clicking the change subscription link on the location card on your dashboard
In order to create a tenant company, while on your dashboard, clikc the view button on the selected location. Then click on "Add New Tenant Company" button in the top right. You will be asked to name the tenant company, then click "Done".
While in a location, click the arrow on the right of the tenant company you wish to add tenants to in order to expand the tenant company. You then have the choice to add tenants individually using the "Add An Employee" button in the bottom left or if you have a CSV containing the names and emails of your tenants you can upload them via the "Import Employees" button in the bottom right.
Each tenant company will have a designated manager in order to help visitors who know which company they are visiting but not the name of the person. As such, if a visitor cannot find or does not know the name of the person they are due to visit, the manager of the tenant company will recieve the notification.
In order to select a new manager for a tenant company click the edit button on the tenant company card. This will allow you to change the name of the tenant company and also select a manager from a list of the tenants.
From your dashboard, click the "Change Subscription" link on the location card. Then select a new subscription plan. This will display the new price of your subscription and ask you to confirm the new subscription plan.
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There are a number of reasons why your CSV might not upload correctly. It needs to be a CSV file with two headers: name & email. All of the values should be seperated by commas, with no special characters present. When failing to upload your CSV you will be given an error message which should indicate the issue with your CSV file. Other general issues may include:
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